Tenant SLAs, energy intensity, common-area HSE — running malls is an operations problem.
Mall operators are held to a standard their current tools were not built for. Tenants expect written SLA commitments and evidence of fulfilment. Civil defence expects documented fire-system maintenance. Energy regulators increasingly expect interval-level consumption data. Each of these demands lands on the same facilities team — with the same spreadsheet that was never designed to answer them.
Coreziyo centralises the entire operations picture: every work order, every SLA clock, every energy meter, and every contractor invoice — so the management team can see what is happening and the compliance team can prove it happened.
What matters most for malls & retail.
Tenant SLA tracking
Every work order linked to the relevant tenant SLA; escalation alerts fire before the clock runs out, not after.
Common-area PPM
Escalators, travelators, HVAC, fire systems — all on automated schedules with technician sign-off on the device.
Energy management by zone
Meter readings and energy consumption tracked zone by zone; monthly reports ready for sustainability and cost recovery.
HSE for public spaces
Incident reporting, near-miss capture, and audit checklists built for the public-facing risks of high-footfall environments.
Contractor and AMC management
Specialist contracts, annual maintenance agreements, and vendor invoices all managed within the same platform.
Finance and cost allocation
Tenant charge-backs, service-charge reconciliation, and multi-entity accounts handled without a separate finance system.
Compliance & regulatory
Documented maintenance history, HSE incident records, and energy audit trails support civil-defence inspections and mall-authority compliance requirements.